Proposed Business Model-
Departments:
1. Customer.
a. Customer Login/ Setup.
b. Reference of Marketing team.
c. Project Posting.
2. Marketing/Vendor Development.
a. Marketing Team Login/Setup.
b. Customer details and verification.
c. Project Details and Its Costing.
d. Open available projects for negotiation.
e. Negotiation posting.
f. Next level posting.
3. Coordinators/Decision Makers.
a. Coordinator Login/Setup.
b. Selecting HR team members.
c. Selecting Marketing team.
d. Project Detils and costing posted from Marketing Team.
e. Costing review in respect to project execution.
f. Decision Making on project.
g. Maintaining overall flow of work.
4. Customer service provider.
a. Customer service Team Login/Setup.
b. Status report on Customer and Marketing negotiation.
c. Project status update for customer.
d. After sales customer service.
5. Finance/Accounts.
a. Finance Team Login/Setup.
b. Maintaining Overall Cash flow.
c. Maintaining Projectwise Cash flow.
d. Growth rate.
6. HR Management.
a. Setup/logging page.
b. Finding required resource for different
departments/developers.
c. Maintaining resource.
d. Differentiating resources according to experience.
e. Maintaining payment terms and conditions.
f. Project assigning.
g. Maintanance of online test for different departments.
7. Documentation/Technical writing.
a. Setup/login page.
b. Customer specific technical writing.
c. Requirement Analysis.
d. Developer sepcific technical writing.
e. Project documentation.
f. Project specific flowcharts.
g. Code Documentation.
8. Developers
a. Signup/Logging page.
b. Developer online test according to experience.
c. Vendor Developers.
d. Local Site Developers.
9. Maintenance.
a. Signup/Logging page.
b. Tester online test according to experience.
c. Bug posting.
d. After sales maintenance.
e. Local site maintenance
10. Overview of ongoing projects/negotiation.
Page which gives overall picture of ongoing projects/Marketing negotiations and its status which anybody who has login can access.
Hey look at features of this product for ideas !
ReplyDeletehttp://www.sugarcrm.com/crm/
Thanks Ajar,
ReplyDeleteYes, Had seen it before. Its a customer resource/relationship management software and which is opensource. Seems very useful for Customer relationship/ Marketing department.